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Shipping Information

General

AE Trade will only procure or ship goods upon written authorization from the Customer or to meet specific delivery dates as required. Goods will be appropriately packed, marked, loaded, and shipped according to specified requirements.Unless otherwise instructed by the Customer, shipments will be arranged to ensure the lowest transportation rates apply. The risk of loss or damage during transit is borne by the Customer.

Local Delivery

Delivery services are exclusively available for local destinations within Singapore. Customers have the option to call and request expedited routing at an additional cost.

  • Standard Delivery: $50
  • Standard Delivery, including Bulky Item(s): $100
  • Expedited Same-day Delivery: $100
  • Expedited Same-day Delivery, including Bulky Item(s): $150

Store Pick-up

Customers can opt to collect their orders directly from our store situated at Block 5042 Ang Mo Kio Industrial Park 2, #01-515, Singapore 569545.

  • Store Pick-up: FREE

Storage Penalty

All deliveries must be completed within 30 days or within the timeframe specified in the buyer’s purchase order delivery date. Failure to meet this deadline may result in a storage penalty imposed by AE Trade.

Time

Unless expressly stated otherwise, all deliveries are scheduled during business hours, from Monday to Friday, 09:00 AM to 05:30 PM, excluding weekends and public holidays. Any specified time or date for deliveries provided by AE Trade serves as an estimate and is subject to change. AE Trade bears no liability for any loss or damage resulting from factors beyond its control.